The National Hispanic Council on Aging (NHCOA) is excited to announce a new development for our Resource Center. Active since 2020, the Resource Center is a multilingual hub that educates and empowers the Hispanic/Latino community with accurate information and resources to help them stay healthy.
The Resource Center began with a clear objective to provide accurate information and resources on COVID-19, but has quickly expanded since the pandemic began. It now connects Hispanic/Latino communities with transportation services, food banks, housing, vaccination and resources for general health and wellness.
Calling the Resource Center’s hotline was previously the only way to connect with these available resources, but that’s about to change. Now, those in need of information or assistance can also look to the Resource Center’s newly developed chatbot. By messaging the same number associated with the hotline via WhatsApp, individuals have access to the information they need at the tips of their fingers. This automated messaging service is prepared with the latest up-to-date information on the same services that you would call the hotline for, as well as frequently asked questions about the services.
The Resource Center’s automated messaging service is free, and is equipped to respond in English, Spanish, and Portuguese. It will be available for use starting March, 25th 2024.
Reach the Resource Center’s Hotline and WhatsApp Messaging at (202) 658-8864.
NHCOA’s resource center continues to innovate and develop thanks to the Administration for Community Living (ACL), an organization that holds many of the same values as NHCOA and works with community-oriented organizations to ensure that people have access to the services and resources they need.
About NHCOA: NHCOA is the leading national organization working to improve the lives of Hispanic older adults, their families, and their caregivers. Headquartered in Washington, DC, NHCOA has been a strong voice dedicated to promoting, educating, and advocating for research, policy, and practice in the areas of economic security, health, and housing for Hispanic older adults, families, and caregivers for the last 51 years.
For more information about NHCOA call 202-347-9733 or visit www.NHCOA.org
This program is supported by the Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $210,023 with 67 percentage funded by ACL/HHS and $70,240 amount and 33 percentage funded by non-government source (s). The contents are those of the author (s) and do not necessarily represent the official views of, nor an endorsement, by ACL/HHS, or the U.S. Government.
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